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The company was founded in 1944 by John W James, with Charles Newmarch joining him as his first apprentice. Charles took over the business in 1972, carrying on the same policy of combining traditional French Polishing techniques with changing technologies, and new specialist finishes. The company, now owned by his son Graham Newmarch, continues to provide this trusted and personal service.
Not only is the workmanship of the highest quality but it is the other things that you provide to contribute to the delivery of a great service.
You,Tommy and the rest of your team have been a pleasure to deal with.Your customer service has been second to none and you have never provided unrealistic deadlines or expectations.This is not to say your timescales were lengthy but to the contrary, you delivered within a very reasonable period whilst under great workload pressures due to the number of flood damage restorations you inherited from local customers at that time,Especially impressive was the 32 stair clips which you turned around in 3 days and at short notice when we were caught by surprise on the arrival of our stair carpet.
We are most grateful to you and will not hesitate to come to you should the opportunity arise in the future!!
Good Luck and very best wishes.
I just wanted to thank you very much for the superb quality of service you have provided for us, and for the excellent work you have done. The work completed all looks extremely smart, you have made the whole job run so smoothly, happily and on time.
Very much appreciated.
We would both like to express our thanks to you and your team for an excellent job well done. The Dining table now looks as good as it was when it was first made for us by our Father some 45 years ago.
We Did have some trepidation in placing this irreplacable piece of family made furniture into the care of a third party however this was a needless concern.
We would certainly recommend you to any one who is looking for first class workmanship.